Welcome to our Return and Refunds page, We understand that sometimes a product may not meet your expectations you may need to make a change.
We strive to provide the best return and exchange process to ensure your complete satisfaction.
Return Policy:
- We gladly accept Returns within 90 days from the date of purchase.
- Products can only be returned if they are still in their original condition and original packaging, and products used by the customer will not be eligible for a refund.
Exchange Policy:
We offer exchanges for items of the same or lesser value.
The item must be unused, in its original packaging, and in the same condition as when you received it.
Contact our customer service team via email to initiate the return or exchange process.
Return Shipping:
The customer is responsible for the shipping costs associated with returning or exchanging the item
We recommend using a trackable shipping method to ensure safe delivery.
Refunds:
Once we receive and inspect the returned item, we will process the refund or exchange within 3 days.
Please understand that we issue refunds as soon as your refund request is approved – that means that the money leaves our account immediately. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card. If you’ve done all of this and you still have not received your refund yet, please contact us.
In the case of exchanges, any price difference will be refunded or charged accordingly.
